Busibud Solutions Private Limited is hiring for a Part-Time Customer Support Executive role. This opportunity is suitable for candidates who have strong written English skills and are comfortable handling customer queries through email support and live chat.
The role is remote and requires candidates to work during night shifts. Candidates will also coordinate with the customer support team to ensure assigned KPIs and service targets are achieved.
Job Details
- Job Title: Part-Time Customer Support Executive
- Company: Busibud Solutions Private Limited
- Location: Jaipur / Work From Home
- Job Type: Part-Time
- Work Mode: Remote
- Experience: 0–4 Years as per the provided details
- Industry: IT Services & Consulting
- Shift: Night Shift
About the Job
As a Customer Support Executive, you will assist customers and help resolve their problems through written communication channels. Since the position primarily involves email and live chat support, candidates must have excellent written English skills.
You should also be comfortable working night shifts and coordinating with other team members to achieve customer service KPIs.
Key Responsibilities
- Provide customer support through email and live chat.
- Understand customer problems and provide appropriate assistance.
- Troubleshoot customer issues through written communication.
- Maintain professional and clear communication with customers.
- Coordinate with team members to resolve customer queries.
- Follow established customer support processes.
- Work towards achieving assigned KPIs.
- Maintain accuracy and attention to detail while handling customer requests.
Eligibility Criteria
Candidates should have:
- Strong written English communication skills.
- Good problem-solving abilities.
- Basic computer and internet knowledge.
- Ability to work independently from home.
- Willingness to work night shifts.
- Good coordination and time-management skills.
- Previous customer support experience can be an advantage.
Required Skills
- Email Support
- Live Chat Support
- Written English
- Customer Support
- Customer Troubleshooting
- Team Coordination
- Problem Solving
- Time Management
- Attention to Detail
- KPI Management
Work From Home Opportunity
This position allows employees to work remotely. Candidates should have a suitable work environment and be comfortable handling customer communication through online support channels.
Why Apply?
- Work From Home opportunity.
- Part-time customer support role.
- Suitable for candidates with strong written English.
- Opportunity to gain experience in SaaS customer support.
- Experience with email and live chat support.
- Opportunity to develop customer service and troubleshooting skills.
How to Apply
Interested candidates can apply through the recruitment platform where the vacancy is listed. Candidates should carefully verify the latest job details, eligibility criteria, and hiring process before applying.
Note: Third-party listings currently show variations in experience range and location for this vacancy, so applicants should verify the latest details with the employer before applying.
Disclaimer
SSOID Rajasthan is only an information publisher and is not involved in the recruitment process. We are not responsible for any hiring decisions, fraud, financial loss, or disputes related to this job. Applicants should verify all job details through the employer’s official recruitment channels before applying and never pay any recruitment fee.
