Talent Acquaintance is hiring candidates for Process Executive / Customer Support roles in an International BPO process in Jaipur, Rajasthan. This is a full-time, on-site opportunity suitable for candidates who have strong communication skills and can work effectively in a fast-paced customer service environment.
The advertised salary range is ₹3,00,000 to ₹5,40,000 per year, depending on experience, skills and the selected process.
Recent Talent Acquaintance listings for Jaipur also show international chat, email and voice-support opportunities, with candidates expected to have good English communication and basic computer knowledge.
Job Details
| Details | Information |
|---|---|
| Job Title | Process Executive / Customer Support Associate |
| Company | Talent Acquaintance |
| Job Type | Full Time |
| Job Location | Jaipur, Rajasthan |
| Work Mode | On-site / Work From Office |
| Industry | International BPO / Customer Support |
| Salary | ₹3,00,000 – ₹5,40,000 per year |
| Process | International Customer Support |
| Experience | Freshers and experienced candidates may be considered |
| Shift | May include rotational shifts depending on the process |
About the Job
As a Process Executive, you will be responsible for assisting customers, handling their queries and providing accurate information about products or services.
The position requires excellent communication and interpersonal skills because you may need to interact with customers through different support channels. Similar Talent Acquaintance international BPO openings in Jaipur include voice, chat and email support processes.
You will also work with internal teams to resolve complicated customer issues and help improve the overall customer experience.
Roles and Responsibilities
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide accurate and timely information about products or services.
- Understand customer requirements and provide appropriate solutions.
- Build positive and long-term relationships with customers.
- Handle customer complaints and escalate complex issues when required.
- Coordinate with internal teams to resolve customer-related problems.
- Maintain good knowledge of products, services and processes.
- Maintain proper records of customer interactions.
- Follow company policies and customer service procedures.
- Contribute ideas for improving customer experience and process efficiency.
- Maintain professionalism while dealing with international customers.
Eligibility Criteria
Candidates applying for this International BPO Process Executive position should have:
- Excellent verbal and written communication skills.
- Good interpersonal and customer-handling skills.
- Ability to work in a fast-paced environment.
- Good problem-solving and analytical abilities.
- Basic computer knowledge.
- Ability to handle multiple tasks simultaneously.
- Strong attention to detail.
- Ability to adapt to changing processes and priorities.
- Willingness to work according to the assigned shift schedule.
Recent related Talent Acquaintance listings indicate that 12th-pass, diploma and graduate candidates can be considered for international customer-support processes, depending on the specific opening.
Required Skills
- Communication Skills
- English Communication
- Interpersonal Skills
- Customer Service
- Customer Handling
- Multitasking
- Problem-Solving
- Analytical Skills
- Computer Literacy
- Adaptability
- Attention to Detail
Salary and Benefits
The salary mentioned for this opportunity is approximately:
₹3,00,000 – ₹5,40,000 per year
The actual compensation may depend on the candidate’s experience, communication skills and the specific international BPO process.
Similar current Jaipur listings from Talent Acquaintance mention salaries ranging from around ₹26,000 to ₹46,000 per month for international chat, email and voice-support positions, depending on experience. Some listings also mention benefits such as night-shift allowances, incentives, cab facilities and PF/insurance benefits. Candidates should confirm the exact compensation and benefits for the position before joining.
Work Location
Jaipur, Rajasthan
The position is listed as an on-site / work-from-office opportunity. Candidates should be prepared to work from the assigned office location in Jaipur.
Why Consider This Job?
This role can be a good opportunity for candidates who want to build a career in the BPO, customer service and international support industry.
Working with international customers can help candidates develop:
- Professional English communication
- Customer-handling skills
- Problem-solving abilities
- International customer service experience
- Computer and CRM skills
- Corporate work experience
How to Apply
Interested candidates can apply through the relevant recruitment platform or contact the recruiter through the official application channel associated with the vacancy.
Candidates should carefully verify the current vacancy, salary, shift timings, eligibility requirements and interview process before applying.
Frequently Asked Questions
1. What is the salary for the Process Executive job?
The advertised salary range is ₹3 lakh to ₹5.4 lakh per year, depending on the candidate and selected process.
2. Where is the job located?
The job is based in Jaipur, Rajasthan.
3. Is this a work-from-home job?
No. The supplied vacancy is listed as on-site, meaning candidates are expected to work from the office.
4. What skills are required?
Good communication, interpersonal skills, customer handling, problem-solving, multitasking and basic computer knowledge are important for this role.
5. Can freshers apply?
Freshers may be considered for some International BPO openings. Recent Talent Acquaintance listings show opportunities for candidates with 0–5 years of experience, depending on the specific process.
6. Will the job involve rotational shifts?
International BPO positions may require rotational or night shifts depending on the customer-support process. Candidates should confirm the exact shift schedule during recruitment.
Disclaimer
Disclaimer: This job information is published for informational purposes only. We are not the employer, recruitment agency or hiring authority for this vacancy, and we do not guarantee employment, selection, salary, interview results or continued availability of the position. Job details such as salary, eligibility, vacancies, shifts and benefits may change at the employer’s discretion. Candidates should independently verify all information with Talent Acquaintance or the original recruitment source before applying. Never pay any recruitment fee, security deposit or other payment to anyone who claims to guarantee a job.
