Advino Healthcare Private Limited is hiring a Call Center Executive for its Vastrapur, Ahmedabad location. This is a full-time, work-from-office opportunity for graduates with at least 1 year of experience and basic English communication skills.

The role is ideal for candidates with experience in telecalling, customer service, healthcare services, voice processes, and customer handling.

Job Details

• Job Title: Call Center Executive
• Company: Advino Healthcare Private Limited
• Location: Vastrapur, Ahmedabad, Gujarat
• Salary: ₹15,000 – ₹18,000 per month
• Employment Type: Full-Time
• Work Mode: Work From Office
• Shift: Day Shift
• Experience: Minimum 1 Year
• Education: Graduate
• English Level: Basic English
• Gender: Male & Female
• Department: Customer Support
• Role: Customer Support – BPO / Voice / Blended

About the Job

The selected candidate will be responsible for handling customer calls related to home healthcare services. The role involves communicating with patients, clients, caregivers and their families, understanding their requirements and coordinating with the healthcare operations team.

The position requires good communication, patience, empathy and the ability to handle customer queries professionally.

Key Responsibilities

• Handle incoming and outgoing calls from patients, clients, caregivers and their families.
• Respond to queries related to home healthcare services, nursing services, caregivers and service availability.
• Understand customer requirements and provide appropriate information and solutions.
• Coordinate with the Operations and Care Team regarding new service enquiries and existing patient requirements.
• Follow up with leads, enquiries and existing clients.
• Maintain accurate records of calls, enquiries, follow-ups and customer feedback.
• Escalate complaints and urgent patient-related concerns to the appropriate department or manager.
• Coordinate caregiver and nursing staff requirements.
• Communicate service updates to customers.
• Conduct follow-up calls to collect feedback and check service continuation.
• Handle pending customer requirements.
• Maintain polite, professional and empathetic communication with customers.
• Achieve assigned daily and monthly call-handling and follow-up targets.
• Prepare daily call and follow-up reports for the reporting manager.

Eligibility Criteria

Candidates should meet the following requirements:

• Graduate in any discipline.
• Minimum 1 year of relevant experience.
• Basic English communication skills.
• Good verbal communication and customer-handling abilities.
• Basic computer knowledge.
• Ability to handle customer calls professionally.
• Patience and empathy while dealing with patients and their families.
• Good follow-up and problem-solving skills.
• Candidates of any gender can apply.

Required Skills

• Customer Handling
• Telecalling
• Call Handling
• Customer Service
• Voice Process
• Healthcare Services
• Convincing Skills
• Follow-Up Skills
• MS Excel
• Basic Computer Knowledge
• Problem Solving
• Communication Skills

Knowledge of Hindi, Gujarati and English can be useful for communicating effectively with customers in the region.

Salary

The advertised salary for the position is:

₹15,000 – ₹18,000 per month

The final salary may depend on the candidate’s skills, experience and interview performance.

Working Schedule

• Job Type: Full-Time
• Work Mode: Work From Office
• Shift: Day Shift
• Location: Vastrapur, Ahmedabad

Job Location

The position is based at Advino Healthcare, Sunrise Park, Vastrapur, Ahmedabad, Gujarat.

About Advino Healthcare

Advino Healthcare is a home healthcare company providing healthcare services to patients at home. Its services include areas such as elderly care, long-term care, physiotherapy and other home healthcare solutions. The company lists Ahmedabad among its operating locations and maintains a dedicated careers section for job applicants.

Application Details

The current job listing is accepting applications for the Call Center Executive position. The listing indicates that candidates can apply through the recruitment platform and contact HR to schedule an interview.

Application Deadline: 2 September 2026, according to the current listing.

Candidates should verify the latest vacancy status and interview details before visiting the office.

Why Should You Apply?

This opportunity can be suitable for candidates who want to build or continue their career in:

• Customer Support
• Telecalling
• Healthcare Customer Service
• Voice Process
• Patient Support
• Customer Relationship Management

Candidates with previous experience in customer service or healthcare-related calling may find the role particularly relevant.

How to Apply

Interested candidates can apply through the platform where the vacancy is listed. Applicants should keep an updated resume ready and verify the interview process, salary, working hours and other employment terms directly with the recruiter before joining.

Disclaimer

SSOID Rajasthan is only an information publisher and is not involved in the recruitment process. We do not guarantee employment, selection, salary, interview results or job availability. Applicants should independently verify all job details with the employer or the original recruitment platform before applying. Never pay any recruitment fee, security deposit or other payment to anyone claiming to guarantee this job.